They'll respond to and solve problems quickly, helping prevent costly shutdowns. They'll streamline order-entry to better satisfy customers and achieve rapid fulfillment. And, they can save you time and money by substantially reducing paperwork. Sequential Sales Force Automation, Field Service and Enterprise Asset Management Solutions give you the ability to access information quicker — enabling your workers to focus on what's important.

Sales Force Automation

Use mobility to improve your credibility and increase sales
Sequential Sales Force Automation Solutions use our mobile computers, productivity-enhancing applications from market-leading partners and wireless local area networks (WLANs) to provide access to timely pre-sales advice, promotion management and reliable order-delivery data. By capturing, moving and managing data across the enterprise, you gain insight into customers' needs and perform tasks faster and more efficiently, all with the aim of promoting customer loyalty and retention.

Maximize face-time with clients
With Sequential Sales Force Automation Solutions, your sales teams will quote the exact figures needed to close deals at client sites. They'll have the ability to price and sell complex products on the fly. By offering up-to-date and accurate information to customers, they can solidify trust and encourage repeat business. Armed with in-depth sales information, they'll spend more time selling instead of searching for answers.

Move more merchandise
When you're geared to proactively satisfy client needs rather than simply respond to their requests, you'll anticipate demand and get products moving faster. Sequential Sales Force Automation Solutions empower your sales teams to serve customers better, as well as to identify cross- and up-selling opportunities.

Field Service

Boost in-field productivity and customer satisfaction at the same time
Sequential Field Service Solutions combine our mobile wireless wide-area network (WAN)-enabled computers with software from our partners, allowing you to provide faster response times, increase the number of service calls and reduce travel costs. By capturing, moving and managing information, Sequential Field Service Solutions streamline the way work is performed so your technicians are able to work faster; track and bill all labor, parts and materials used; more effectively meet contractual obligations; and up-sell customers on the fly.

Empower field staff to be more effective
When you equip your field staff with mobility tools, you reduce the time it takes for them to respond to customers. Technicians will be available to reduce repeat calls, fix problems and address customer needs and complaints instead of filing reports or attempting to order parts. Planners will see where engineers have been in order to better schedule where they're going next and provide management with improved visibility. Your field staff will have more opportunities to serve more customers more effectively.

Transform the service center into a profit center
Sequential Field Service Solutions give you the time- and customer-management tools to help you increase customer contact, take advantage of revenue-generating opportunities and increase customer satisfaction exponentially. Your customers are your lifeblood. Sequential Field Service Solutions can help reduce customer churn and increase overall satisfaction for improved revenue, customer loyalty and a stronger bottom line.

Enterprise Asset Management

Proactively manage assets to optimize performance
Combining handheld mobile computers, bar code reading technology, radio frequency identification (RFID) and mobile connectivity with software from our partners, Sequential Enterprise Asset Management Solutions improve your ability to track, service and maintain your assets, whether they're under one roof or in disparate locations. By capturing, moving and managing data across the enterprise, our solutions empower you to better control the productivity of your assets and keep your business running without interruption.

Gain asset visibility to increase uptime and productivity
When you add Sequential's mobility technology to your asset management activities, you eliminate the paper bottleneck, allowing you to reduce the time it takes to request, assign, complete and close out work orders. You can decrease travel time by deploying technicians more efficiently. And, technicians will see what tools they need prior to leaving for the job site, as well as have equipment documentation, asset serial numbers and scheduling information in a single handheld device. You'll also capture data on actual parts used and work performed, and speed manager sign-off so technicians spend more time maintaining equipment and solving problems and less time filing paperwork.

Manage your assets strategically
Automating asset maintenance gives technicians and support staff instant access to the details they need to keep the wheels turning in your organization. Whether your assets are near or far, you'll be more knowledgeable about their condition and more effective in maintaining them with Sequential's Enterprise Asset Management Solutions.